Privacy Policy

When collecting, processing and storing personal data provided by a Client, Alfa Capital Holdings (Cyprus) Limited is subject to the provisions of the Processing of Personal Data (Protection of Individuals) Law of 2001, Law No. 138(l)/2001 of the Republic of Cyprus, as amended by the Processing of Personal Data (Protection of Individuals) (Amendment) Law of 2003, Law No. 37(l)/2003, and the Processing of Personal Data (Protection of Individuals) (Amendment) Law of 2012, Law No. 105(I)/2012, which implemented Directive 95/46/EC of the European Parliament and of the Council, on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

Commitment

The protection of your privacy and personal information is of great importance to us. We are committed to safeguarding any Client information we collect, process and store, applying all reasonable measures, including strict security standards and sophisticated security technology, to ensure that Clients’ personal data will be processed in a manner that provides protection against unauthorised or unlawful processing and against accidental loss, destruction or damage.

Collection of personal data

Registering for a personal account with Alfa Capital Holdings (Cyprus) Limited, implies the collection and further processing of certain personal data from you.

The following personal data is required from you:

  • Personal information requested during the registration procedure such as your name, date and place of birth, citizenship, nationality, FATCA/CRS status and identification numbers and contact details;
  • Financial information such as your income, source of funds and investment objectives;
  • Documents that verify your identity and residency such as an international passport or national ID and utility bills or bank statements.

Alfa Capital Holdings (Cyprus) Limited is obliged by Law to maintain records of personal data for five years after the termination of a client relationship, or up to 7 years, upon request by the local competent authority.

Purpose of collecting and processing of personal data

Your personal data is used for specific, explicit and legitimate purposes and only as required to provide quality service to you or to comply with applicable legislation. The personal data collected from you is used to verify your identity, to construct your economic and investment profile in order to ensure that we provide you with products and services suitable to your requirements, knowledge and risk appetite, to manage your account with us, to process your transactions, to provide you with post-transaction information, to inform you of additional products, services or promotions relevant to your economic profile, to produce analysis and statistical data which will help us improve our products and services, and for website improvement purposes.

Who controls and processes your personal data

Alfa Capital Holdings (Cyprus) Limited, any undertaking being a member of our group, any agents which we engage for the purpose of collecting, storing and processing personal data and any third parties acting on our or their behalf, may collect, process and store personal data provided by you. Processing and storage of personal data provided by you may be carried out in or from any jurisdiction within the European Union. For the purpose of processing and storage of personal data provided by you in any jurisdiction outside of the European Union, please note that it is/will be done in accordance with applicable law.

Your rights

You have the right to access and amend your personal data, object to the processing of your data and prevent undesirable marketing. You also have the right to request and receive from us information regarding your personal data which have been processed, amended, deleted or locked, the purpose of processing and any parties to which we transmit your personal data.

If we do not reply to your request within 4 weeks, you have the right to submit a complaint to the Commissioner for Personal Data Protection of Cyprus.

Cookies

A cookie is a small piece of letters and numbers that a website asks your browser to store on your computer or mobile device.  Cookies are used to help users navigate websites efficiently and perform certain functions. Cookies are created when a user’s browser loads a particular website.

For more details on our Cookie Policy please check the relevant topic.

Consent

By registering for a personal account with Alfa Capital Holdings (Cyprus) Limited, you consent to the collection, processing and storage of your personal data, in compliance with this Privacy Policy.

Policy changes

Alfa Capital Holdings Cyprus reserves the right to amend or modify this policy at any time, whether or not in response to changes in applicable data protection and privacy laws.

Enquiries

Any questions or concerns which you may have about this policy should be emailed to us. We will investigate and attempt to resolve any concerns or complaints regarding use and disclosure of personal information in accordance with this policy.