Careers - Client Relationship Specialist

Code: 6
Posted: June 7, 2021

Job Location: Nicosia, Cyprus
Reports to: Head of Client Relationship Department
Division/Department: Client Relationship Department

Key Responsibilities:

  • Meetings with Clients, presale discussion with Clients;
  • Set up of customers through email, communications with clients in relation to the set up requests;
  • Receipt and review of client documents, creating the Client file and proper archiving of client files;
  • Preparation of Client’s economic profile;
  • Maintaining, inputting and updating of Client files and the clients database;
  • Preparation and distribution of reports for clients (monthly and upon request), responding to clients’ queries;;
  • Providing information that counterparts request about ACM (KYC on ACM);
  • Preparation, coordination, receipt of required approvals, and signing of general agreements with clients and counterparties and their input in internal systems;
  • Keeping record of all agreements signed by the company (general agreements, agreements related to business) as well as filing and archiving of company’s and clients’ documentation;
  • Corporate actions support: provide information to the clients regarding upcoming corporate actions;
  • Processing requests for assets transfers in/out- verification of correctness of instructions provided; collection of approvals, control of execution;
  • Monitoring of incoming / outgoing correspondence of the company and its further proper distribution to responsible units;
  • Communicate with Front office, Compliance, Legal and other departments;
  • Reviewing and making recommendations on how to improve the set up procedures of ACM and providing solutions for efficiencies that will increase the customer service of ACM;
  • Any other project that are assigned and approved by the CEO that relate to customer support.

Requirements:

  • University or postgraduate degree or other equivalent qualification in a field related to economics or finance, including banking and finance, or business administration, or accounting;
  • Relevant experience in the Investment Industry would be considered as an advantage;
  •  Language proficiency (English and Russian, Greek is a plus);
  • Dynamic, self-motivated, good organizational and time management skills;
  • Technical proficiency: MS Office, Internet, email, back office related systems are a plus;
  • Citizenship: CY or European Union.

Employment conditions:

  • Full-time job
  • Working hours 9.00-18.00, Monday-Friday
  • Employee Medical Insurance
  • 21 days paid annual holiday leave

  * MANDATORY FIELDS

* First name

{[ error ]}

* Last name

{[ error ]}

Email

{[ error ]}

Phone

National {[ _instance.national_phones['phonefield_1'] ]}

International {[ _instance.international_phones['phonefield_1'] ]}

{[ error ]}


* Country

{[ error ]}

* City
{[ city ]}

{[ error ]}

* Upload your CV (only .pdf up to 10MB)
Choose file
{[ _instance.data.fileNames['pdffilefield_1']|limitTo:30 ]}
Remove

{[ error ]}

Cover letterMax 2000 characters

{[ error ]}

* 

{[ error ]}

*